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Following questions and answers are all new published by Microsoft Official Exam Center: http://www.lead2pass.com/mb2-714.html
QUESTION 1
Your team uses the Dynamics CRM knowledge base.
You do not use the interactive service hub.
You use articles to resolve cases
You have an article template named ArticleTemplate1.
You publish articles that use ArticleTemplate1.
You need to prevent ArticleTemplate1 from being used to create any more articles.
The solution must ensure that existing articles remain available.
What should you do?
A. Modify the properties of ArticteTemplate1.
B. Delete ArticteTemplate1.
C. Deactivate ArticleTemplate1.
D. Remove ArticleTemplate1 from the default solution.